Refund and Returns Policy

Find Your Own Passion™ Return & Warranty Policy

At Find Your Own Passion™, your confidence, comfort, and satisfaction matter to us. Because our products are designed for intimate use, we follow strict industry-standard hygiene policies to ensure the safety and well-being of every customer.

Intimacy Products Are Not Returnable

For health and safety reasons—and in alignment with most adult wellness retailers—intimacy products cannot be returned once opened or used, unless:

• The product has a material manufacturing defect, or

• A rechargeable toy is non-functional straight out of the box

If either of these issues occur, please contact us within 14 days of receiving your order so we can make it right.

Customer Responsibility for Return Shipping

If a return is approved due to a verified defect, the customer is responsible for all return shipping costs. All original parts, chargers, accessories, manuals, and packaging must be included.

Unopened, Non-Intimate Products

The following items may be eligible for return for merchandise credit, as long as they meet these conditions:

• Lingerie: Must be unworn, with tags attached, and in original packaging

• Lubricants, creams, oils, or other liquid products: Must be unopened and factory sealed

These items must be returned within 14 days of purchase.

1-Year Limited Warranty on Toys

After the initial 14-day window, Find Your Own Passion™ offers a one-year warranty on toys for manufacturing defects or material failures that affect product function.

This warranty does not cover:

• Damage from misuse, improper storage, neglect, or accidents

• Normal cosmetic wear and tear

• Products taken apart, opened, or modified (this voids the warranty)

How to Request a Return or Warranty Evaluation

To begin the process, you must obtain a Return Merchandise Authorization (RMA) number.

Please contact us by:
📧 Email: Trish@FindYourOwnPassion.com
📞 Phone: (813) 860-4334

Once your RMA is issued, instructions for returning the item will be provided.